Terms of service

Terms and Conditions

Welcome to Mahdina. By using our website and purchasing goods from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Introduction

1.1 These terms and conditions govern your use of our website and the purchase of goods through our website. 1.2 By using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website.

2. Content on this Website

2.1 Unless otherwise specified or clearly recognizable, all content available on this website is owned or provided by the Owner or its licensors. 2.2 The Owner undertakes its utmost effort to ensure that the content provided on this website infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result. 2.3 In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

3. Access to External Resources

3.1 Through this website, Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability. 3.2 Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.

4. Acceptable Use

4.1 This website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law. 4.2 Users are solely responsible for making sure that their use of this website and/or the Service violates no applicable law, regulations, or third-party rights.

5. Ordering Goods

5.1 By placing an order through our website, you warrant that you are legally capable of entering into binding contracts and are at least 18 years old. 5.2 All orders are subject to availability and confirmation of the order price. 5.3 We will send you an order confirmation email once you have placed your order. This email does not constitute acceptance of your order; it is a confirmation that we have received your order. 5.4 Acceptance of your order will take place when we dispatch the goods to you, at which point a contract will come into existence between you and us.

6. Pricing and Payment

6.1 All prices on our website are in British Pounds Sterling (£) and include VAT (where applicable) at the current rates. 6.2 We reserve the right to change prices at any time without prior notice, but this will not affect orders that have already been accepted. 6.3 Payment can be made by any of the methods specified on our website. We require payment in full before goods are dispatched.

7. Delivery

7.1 We will deliver the goods to the address you provide during the order process. 7.2 Delivery costs will be charged in addition to the price of the goods, where applicable. The cost of delivery will be clearly displayed at the point of checkout. 7.3 We aim to deliver goods within the estimated delivery times provided, but delays can occasionally occur. We will not be liable for any delay or failure to deliver the goods within the estimated delivery time.

8. Risk and Ownership

8.1 Risk of damage to or loss of the goods will pass to you at the time of delivery. 8.2 Ownership of the goods will pass to you only when we have received full payment for the goods and delivery charges.

9. Returns and Refunds

9.1 You have the right to cancel your order and return the goods within 14 days of receipt for a full refund, excluding the cost of delivery. 9.2 Goods must be returned in their original condition and packaging. You are responsible for the cost of returning the goods to us. 9.3 If the goods are faulty or not as described, you may return them to us for a full refund, including delivery charges. 9.4 We will process your refund within 14 days of receiving the returned goods.

10. Common Provisions

10.1 No Waiver: The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term. 10.2 Service

Interruption: To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates, or any other changes, informing the Users appropriately. 10.3 Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw Personal Data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law. 10.4 Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts, etc.). 10.5 Service Reselling: Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this website and its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program. 10.6 Intellectual Property Rights: Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights, and design rights related to this website, are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property. 10.7 All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this website are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

11. Liability

11.1 We will not be liable for any loss or damage that is not foreseeable. 11.2 Nothing in these terms and conditions limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded by law.

12. Privacy

12.1 Your privacy is important to us. Please review our Privacy Policy, which explains how we use and protect your personal information.

13. Governing Law

13.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales. 13.2 Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these Terms

14.1 The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes. 14.2 Such changes will only affect the relationship with the User from the date communicated to Users onwards. 14.3 The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement. 14.4 The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

 

15. Contact Us

15.1 If you have any questions about these terms and conditions, please contact us at:

matt@mahdina.com